Industry solution

Clinic website design: smooth booking, safe records

A website and online booking system built for dental, Chinese medicine and specialist clinics. Site, content and data belong to the clinic, with no vendor lock-in.

Common gaps

Four problems we solve most often.

01

The phone never stops

Call three times unanswered and the patient calls someone else. Online booking lets patients pick their own slot, routed by doctor and treatment, with automatic reminders before the appointment.

02

Patient records scattered across platforms

Enquiries on WhatsApp, bookings in a paper diary, registration on an online form. A built-in form keeps enquiries and bookings in the clinic's own database, visible only to authorised staff.

03

Every small edit waits for someone else

Updating a treatment description, adding a doctor or changing clinic hours usually waits on a technician. The CMS lets staff edit text, images and treatment pages directly.

04

Patients cannot find the clinic

People search by district plus treatment. The site needs matching treatment pages and location details, together with a configured Google Business Profile, to appear in results.

What you get

From plan to launch, in one pass

01

Online booking

Slots, doctors, treatments and room allocation, with rescheduling, cancellation and reminders.

02

Content management

Treatment pages, doctor profiles, articles and opening hours updated by clinic staff.

03

Six treatment pages

Chosen from your actual services, 400 to 600 words each: who it suits, the process and aftercare.

04

Doctor profiles

Qualifications, languages and bookable treatments, with booking straight from the profile.

05

Enquiry and booking notifications

Submissions sent by email and WhatsApp to named staff and stored for follow-up.

06

Google Business Profile setup

Address, hours, photos and services configured alongside the site for local search.

07

Speed and stability

Mobile LCP under 2.5 seconds, automatic image compression, Core Web Vitals passing.

FAQ

Should the site list doctors' registration numbers and qualifications?

We recommend it. Registration numbers, specialist qualifications and years in practice are factual details that help patients decide. We ask you to verify each wording before launch.

Where is booking data stored?

In the clinic's own database, owned and managed by the clinic. We only access it for maintenance or troubleshooting with your authorisation.

Can it connect to our existing clinic management system?

It depends on whether that system exposes an API or export. A daily export or a sync table is the usual approach; we need the system name and version first.

How long does it take?

It depends on the number of treatment pages and how complex the booking flow is. We give a schedule once the requirements are clear; photo and treatment copy readiness is usually the main variable.

Are content changes after launch chargeable?

Editing text, images and treatment pages within the existing structure is done in the CMS at no extra cost. New features such as membership or online payment are quoted separately.

TAKE THE NEXT STEP

Want to talk through your case?

We reply within one working day and quote only after we understand the brief.