Last updated: August 21, 2026
1. Overview
This Privacy Policy explains how VOCO Digital ("we", "us" or "our") collects, uses, stores and shares your personal information when you use our website (vocodigital.hk) and services. Questions or concerns? Email us at info@vocodigital.hk.
2. What information do we collect?
Information you provide: when you fill in our contact form or pricing enquiry, we collect your name, company, phone number, email address, budget range and message. Information collected automatically: when you visit the site, we collect anonymized usage data through Microsoft Clarity, including IP address, browser and device type, operating system, language preference, referring URL, pages viewed and time on site. All form inputs are masked and never exposed.
3. How do we use your information?
Collected data is used only to: respond to enquiries and provide quotes, deliver contracted services, improve the website experience, and maintain security and prevent abuse. We never sell your personal information or share it with third parties for marketing.
4. When and with whom do we share your information?
We share data with third parties only in these situations: service providers (such as Microsoft Clarity for behavior analytics, Google Analytics for traffic analytics, and our form processing API), operating strictly within the scope needed to perform their services; when required by law; or on a merger or transfer, where data is handed over under this policy.
5. Do we use cookies and other tracking technologies?
We use cookies and similar technologies to keep the site working, remember your language preference and analyze usage: Microsoft Clarity collects anonymized behavior data (form inputs are masked), and Google Analytics 4 collects traffic and usage statistics. You can delete or reject cookies through your browser settings; to opt out of Google Analytics tracking, use the official opt-out browser add-on (https://tools.google.com/dlpage/gaoptout) or Ads Settings (https://adssettings.google.com/). See Google Privacy & Terms (https://policies.google.com/privacy).
6. How long do we keep your information?
We keep personal information only as long as needed for the purposes in this policy, unless a longer period is required by law (such as tax or accounting requirements). When there is no ongoing legitimate business need, we delete or anonymize the data.
7. How do we keep your information safe?
We have implemented appropriate technical and organizational measures to protect personal data, including HTTPS encryption, access controls and regular security checks. However, no internet transmission can be guaranteed 100% secure, so please use our services in a secure environment.
8. Do we collect information from minors?
We do not knowingly collect data from or market to individuals under 18. By using our services you represent that you are at least 18, or that you have guardian consent.
9. What are your privacy rights?
Under the Hong Kong Personal Data (Privacy) Ordinance and applicable law, you have the right to access, correct or delete the personal data we hold, and to withdraw consent at any time. You can exercise these rights by contacting us directly by email or WhatsApp; we will act on any request within the timeframes required by applicable law.
10. Controls for do-not-track features
We do not currently respond to browser Do-Not-Track (DNT) signals, as no uniform technology standard for recognizing and implementing DNT signals has been finalized.
11. Do we make updates to this notice?
We may update this policy from time to time; the updated version will show a revised date at the top. If we make material changes, we will notify you with a prominent notice on the website.
12. How can you contact us about this notice?
For privacy matters, email info@vocodigital.hk or WhatsApp +852 5338 1299.